Privacy Policy
Last updated: December 12, 2025
1. Introduction
ZenHaven ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and related services.
2. Information We Collect
2.1 Personal Information
We collect information that you provide directly to us, including:
- Name and email address
- Profile information (avatar, cover images, descriptions)
- Household and family member information
- Content you create (chores, meals, events, messages, contacts, etc.)
2.2 Automatically Collected Information
We may automatically collect certain information about your device and usage patterns, including:
- Device information (type, operating system, unique identifiers)
- Usage data (features used, time spent in app)
- Log data (IP address, access times, error logs)
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process transactions and send related information
- Send technical notices, updates, and support messages
- Respond to your comments, questions, and requests
- Monitor and analyze usage patterns and trends
- Detect, prevent, and address technical issues
4. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- With your consent: We may share information when you explicitly authorize us to do so.
- Within your household: Information you create is shared with members of your household as part of the service functionality.
- Service providers: We may share information with third-party service providers who perform services on our behalf (e.g., hosting, analytics).
- Legal requirements: We may disclose information if required by law or in response to valid legal requests.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.
6. Your Rights
You have the right to:
- Access and receive a copy of your personal information
- Correct inaccurate or incomplete information
- Request deletion of your personal information
- Object to or restrict processing of your information
- Withdraw consent where processing is based on consent
To exercise these rights, please contact us using the information provided in the Contact section below.
7. Data Retention
We retain your personal information for as long as necessary to provide our services and fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.
8. Children's Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: privacy@zenhaven.app